IMEX highlights trends to note in 2016


What will be the trends and buzzwords in the world of business, in the meetings industry and in our lives in 2016?
Here are six ideas and trends identified by the IMEX team that are likely to be more evident and influential next year.
1. Personalisation – is this just the start?
CocaCola and Starbucks have already been using it, and McDonalds and British Airways have recently indicated that it is going to be part of their strategy: personalisation, described in December 2015 by leading UK marketing title The Drum as “one of the hottest topics in the marketing industry today. Consumers today are living seamlessly across different devices and platforms and today expect a highly personalised experience from brands.”