The Association of Corporate Travel Executives today released a landmark study titled “The Role of Traveller Centricity In Business Air Travel” during the group’s recent Global Conference in Beijing. This report explores five areas in which increased communication between travel managers and business travellers can generate expanded revenue streams and greater savings, while restoring traveller resources. According to ACTE’s Executive Director Greeley Koch, traveller centricity allows travel managers to pick and choose practices best suited to their travellers and their companies, without compromising existing savings programmes.
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